Hire the Wilde Gardens team

Garden Maintenance

Terms & Conditions

1. Information about our organisation and website www.wildegardens.com is run by Wilde Gardens Wilde Gardens 2 Bideford Road Kenton Newcastle Upon Tyne NE3 4UQ

2. Accuracy

Every effort is made to ensure that the information published on this site is accurate. The information is updated regularly. However, Wilde Gardens does not warrant or assume any legal liability for the accuracy of any information disclosed and accepts no responsibility for any errors or omissions.

3. Links

Wilde Gardens is not responsible for the contents of any off site pages or links referenced. The presence of a hyper-link from a page does not imply any kind of endorsement of the content of these pages or links by Wilde Gardens.

4. Copyright

All material published via this Website or otherwise on the World Wide Web is material in which copyright is owned by Wilde Gardens and others. No part of such material may be copied, reproduced or published in any way (including electronic copying or use of on-line systems or any part of the Internet) without prior permission of the copyright holder. If you would like to seek permission to copy, reproduce or publish in any manner any of the material from Wilde Gardens which is available on the World Wide Web, or if otherwise you would like any general information about reproducing material published by Wilde Gardens, please contact us at Wilde Gardens .

5. Christmas Tree Delivery & Collection

Christmas Trees will be delivered within the time period requested. Where possible, we will try to accommodate specific times/dates but this is not a guarantee. If you require assistance to set up the tree you must specify this when purchasing the tree, otherwise the driver may not have time to offer assistance.

If no-one is home, the tree will be left on the door step/somewhere suitable within your boundary. A card will be posted through the door to inform you.

Wilde Gardens will replace a tree if it is deemed unacceptable however the customer must take every possible step to best care for their tree:

  • Leave your tree outside for as long as possible (ideally only bring it in when you are ready to decorate).
  • Remove the netting with scissors. Hold the tree upright and bang the tree on the ground to discard needles that have been disturbed during transportation.
  • Just like cut flowers, your tree needs to be in water - fill up the stand with water after you have secured your tree into position and remember to top up the water regularly.
  • Try to keep the tree as cool as possible i.e. not placed directly in front of a radiator, turn off the central heating when the house is empty.

Collection periods in the New Year are as follows:

  • Wed 3rd Jan - Sat 6th Jan 2018 8
  • Mon 8th Jan - Sat 13th Jan 2018
  • Mon 15th Jan - Sat 20th Jan 2018

Trees must be left outside ready for collection unless assistance is requested at the time of booking.

If, however, you require assistance on delivery or collection you must specfy this when purchasing the tree.

If you do not accept these terms and conditions in full, you do not have permission to access the contents of the website and therefore should cease using the website immediately.